Help Center

Back to home

Help Center

countCAM Help:

countCAM Help:

Start Up Materials, Troubleshooting Steps, Downloadable Resources

Manual and Spec Sheet

countCAM2 User Manual Download

countCAM2 and Booster Battery Material Safety Data Sheet

Getting Started

What is the countCAM2 Traffic Recorder?

How do I prepare and use the countCAM2?

How do I setup the countCAM2 in the field?

Technical Support

How do I load and use the countCAM2 Toolbox?

How do I trim videos using the countCAM2 Toolbox

How do I prevent theft or tampering of my countCAM2?

How do I review the video on my countCAM2?

My countCAM2 will not connect to the countCAM App. How do I fix this?

How do I update the countCAM2 Video Recorder firmware?

How do reformat the countCAM2 to FAT32 formatting?

countCAM2 Battery Questions

Can I purchased replacement parts for my countCAM2?

What do I do if I have lost or don't know my password for my countCAM2?

What annual maintenance is recommended for the countCAM2 Traffic Recorder?

How should I name the files in the countCAM2 Toolbox?

See more

Downloads and Videos

Download: countCAM2 Toolbox

Download: VLC Version 3.0.14

Download: countCAM2 firmware

Video: Damaged Faceplate Replacement

Video: countCAM2 Charging Process

Video: countCAM2 Runtime Test

See more

Product Resources

Can the countCAM2 be used for pedestrian studies?

Where can I find out about the countCAM2 being used by other agencies?

How does the countCAM2 perform in severe weather conditions?